Privacy Protection

Kibaji Privacy Policy — Your information is safe with us

At Kibaji, we follow strict standards for collecting, using, and protecting your personal information. On this page, we're being fully transparent — explaining exactly what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2026
What This Policy Covers
What Information We Collect
How Your Data Is Used
Data sharing policy with third parties
Cookies & Tracking Technologies
Your Rights & Control Over Your Data
Technical Data Security Measures
Encrypted Security

All your data is protected with bank-grade SSL encryption. Unauthorized access is not possible.

Your data is never sold

Kibaji never sells or rents your personal information to third parties.

Your Controls

You may request to view, correct, or delete your data at any time.

Secure Storage

Your data is stored on secure servers and backed up on a regular basis.

Anti-Spam

Your email or phone number is never used for irrelevant advertising.

Transparent Policy

We keep nothing hidden. Every piece of information we collect is clearly explained, along with the reason it is collected.

In brief: Kibaji takes your privacy seriously. We only collect what's necessary, keep it secure, and never use it beyond its intended purpose. Reading this policy will show you just how much control you have over your own data.

Introduction & Scope

This Privacy Policy applies to all users of the Kibaji platform (kibaji.click) and its mobile application. By using the platform, you are considered to have agreed to this policy.

Kibaji complies with all applicable data protection laws in Bangladesh. Our privacy policy exists for one core purpose: to assure you that your personal information is fully secure and handled responsibly.

In this policy, "personal information" refers to any data that can directly or indirectly identify you — such as your name, email address, phone number, payment details, or IP address.

What Information We Collect

Kibaji only collects information that is strictly necessary to provide its services. Full details are provided in the table below.

Data type Example How We Collect It
Identity Information Name, date of birth, national ID Registration Form
Contact Information Email, phone number, address Registration & Profile
Financial information Payment methods and transaction history Payment processing
Activity data Game history, bet records, login times Automatic Records
Device Information IP address, browser, operating system Technical Logs
Communication Records Support chat, email correspondence Customer Service

Please note: We never store your full payment card number or bank account PIN. Payment information is always processed in encrypted form.

How your data is used

Kibaji uses your data solely for the purposes listed below and for no other reason.

  • Account Management: To create, verify, and keep your account secure.
  • Service Delivery: For gaming, betting, payment processing, and prize distribution.
  • Security assurance: To detect and prevent fraud.
  • Customer Support: To address your complaints and questions.
  • Legal Obligations: To comply with applicable laws and meet regulatory requirements.
  • Service Improvement: To improve platform quality and enhance the user experience.
  • Relevant Communications: To send you relevant offers and updates based on your preferences (you can opt out at any time).

Data sharing policy with third parties

Kibaji never sells your personal data. However, in limited circumstances, necessary information may be shared with trusted partners.

  • Payment Processor: Mobile Pay, Nagad, Rocket — for payment processing only.
  • Identity Verification Services: To verify your age and identity.
  • IT infrastructure service providers: For server and hosting services.
  • Legal Authority: By court order or legal obligation.

All data shared with these partners is governed by strict confidentiality agreements, and they may only use it for the specified purposes.

Plain and simple: Your data is never shared with any marketing company, advertiser, or data broker.

Cookies & Tracking Technologies

The Kibaji website and app use cookies and similar technologies to enhance your browsing experience.

Cookie Types Purpose Duration
Essential Login sessions, security, and platform performance Until end of session
Functionality Remembering language preferences and game settings 1 Year
Analytics Understanding and improving how the platform is used 6 months

You can disable cookies through your browser settings, though some platform features may not function properly as a result. Cookie preferences can also be adjusted from the settings in the app.

How We Protect Your Data

Kibaji follows industry-leading standards to protect your data. Our security framework includes the following measures.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & intrusion detection: Active monitoring to prevent unauthorized access.
  • Regular security audits: Periodic reviews conducted by third-party security experts.
  • Staff Training: Only authorized personnel can access specific data.
  • Data backup: Regular encrypted backups are performed.

That said, no one can guarantee 100% security on the internet. That's why we strongly recommend keeping your password strong and never sharing it with anyone.

Your Data Rights

As a Kibaji user, you have the following rights over your own data.

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Right to access

You may request to know what information we hold about you.

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Right to Rectification

You can request corrections to any inaccurate or outdated information.

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Right to Erasure

You may request deletion of any data beyond what is required by law.

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Right to restrict processing

You may request that your data not be used for specific purposes.

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Right to Data Portability

You can request an export of your data in a readable format.

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Right to Opt-Out

You can opt out of marketing emails and notifications at any time.

How to Submit a Request: To exercise any of these rights, email us at support@kibaji.click. We will respond within 30 days.

Children's Privacy

Kibaji is strictly prohibited for anyone under 18. We do not knowingly collect or process data from minors.

If it is found that a minor has created an account, that account will be immediately suspended and all associated data will be deleted.

For Parents: If your child has accessed Kibaji, please notify us immediately at support@kibaji.click.

How Long We Retain Your Data

Kibaji does not retain data longer than necessary. Retention periods by data type are outlined below.

  • Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
  • Financial transaction records: 7 years (as required by tax and financial regulations).
  • Support Conversations: 2 years after the issue is resolved.
  • Log files & technical data: 90 days.
  • Marketing preferences: Until you opt out.

After the retention period, data is automatically deleted or anonymized.

Policy update process

Kibaji may update this privacy policy at any time. For significant changes, we will notify you via your registered email and post an announcement on the platform.

Continuing to use Kibaji after any changes takes effect means you accept the updated policy. We recommend checking this page regularly.

Privacy-related contact

If you have any questions, concerns, or complaints about privacy, please get in touch with us.

  • Email: support@kibaji.click
  • Live Chat: Via the chat button on the platform
  • Response time: Typically within 24–48 hours

We take every request seriously and do our best to resolve it as quickly as possible.

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Your Privacy Is Our Responsibility

Your data is completely safe with Kibaji. Register today and enjoy gaming with complete peace of mind.

By registering, you Terms & Conditions and agreeing to the Privacy Policy. Not applicable to users under 18.

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